Privacy & Security Policy

Data Controller: Catherine André Mode Unit (France)

Hosting: 20 rue du Rajol, 12100 Millau

GDPR Contact: e-shop@catherineandre.com

1- What data? Why? (Purposes & Legal Bases)

Account & Orders: account creation, cart, shipping, invoicing, after-sales service.

Legal basis: contract performance and legal obligations.

Payment: payments are processed via Crédit Agricole on a secure page. We do not store card data.

Legal basis: contract performance / legal obligation.

Customer relations & support: responses to your requests, product returns.

Legal basis: contract performance / legitimate interest.

Marketing (email/SMS, if applicable): newsletters, offers.

Legal basis: consent (prospects) / legitimate interest with opt-out option (customers).

Analytics & cookies: understanding site usage, improving ergonomics (see § Cookies).

Legal basis: consent (except strictly necessary audience measurement configured in line with CNIL recommendations).

2- Data Sharing

Payment provider: Crédit Agricole.

Hosting & technical providers: subcontractors operating under our responsibility with GDPR-compliant agreements.

No transfers outside the EEA, unless required by a specific tool. In such cases, Standard Contractual Clauses are applied, and this policy will be updated accordingly.

3- Security

TLS encryption of communications, server hardening, security updates.

Passwords hashed & salted (e.g. bcrypt/Argon2).

Access controls (least privilege), MFA on administration, logging and access reviews.

Encrypted backups and disaster recovery plan.

Regular testing (vulnerability scans, patches).

4- Your Rights

You have the rights of access, rectification, erasure, restriction, objection (including to marketing), and portability.

To exercise your rights: e-shop@catherineandre.com

You may also lodge a complaint with the CNIL (the French Data Protection Authority).